Shipping information

Are you wondering how much shipping will cost on your order, or do you want to know how to request a return or exchange? We've put together an overview to help you quickly and easily understand shipping costs and returns at CALA CASA.

Shipping costs

Your order will usually be processed the same day if placed before 12 noon and shipped climate-neutrally with DHL GoGreen. You can specify your delivery address when placing your order.

We ship throughout the entire EU and Switzerland:

Shipping to: Germany

Fast shipping (1-3 working days)

  • Climate neutral through DHL GoGreen
  • Merchandise mail (€3.90)
  • Package (€4.90)
  • With shipment tracking

Free shipping on orders over €49!

Shipping to Austria

Fast shipping (3-4 working days)

  • Climate neutral through DHL GoGreen
  • Merchandise mail (€3.90)
  • Package (€4.90)
  • With shipment tracking

Shipping to the rest of the EU countries and Switzerland

Fast shipping (3-7 business days)

  • Climate neutral through DHL GoGreen
  • Merchandise mail (€4.90)
  • Package (€6.90)
  • With shipment tracking

Returns & Exchanges

Should you encounter any problems with your order, we will be happy to assist you. If you have any further questions, you can also contact our support team directly here.

Return

Contact our support team via our contact form

or send us an email including your order number to: hello@calacasa.de